Non Verbal Communication in the Organization

Non verbal communications are body movements that send out messages whether sender notices it or not. Therefore, skilled communicators know how to exploit these movements in order to work it to their own advantages. Examples of non verbal messages are hand gestures, eye contact, and facial expressions. We are aware of these types of non verbal messages because they are clear and most of them are right in front of us. But what those that are more subliminal which we are not aware of such our clothing, environment and distance.

Not many of us realize that our every move sends out a signal or a message to everyone around us. The way we walk, the way we talk, what we wear, what we do is actually a statement which represents our identities. The body language always tells the truth about what we feel inside even if we deny the truth using our tongues.

Without non verbal communication, conversations would be dry and boring. Imagine talking to someone using the same tone of voice without eye contact or facial expressions. Can you imagine a situation like that? Cause I can't. If I'm talking, my eyes would be locked on to other person and my hands would move around. .....Ok, somehow that sounded slightly wrong but you get the picture, right? We are unable to control certain parts of our body when are talking someone and people can tell if we are happy, sad, interested, exited, depressed or angry based on our facial expression and body movements.

There are certain types of body movements. These are some examples of those movements:-

• Emblems - these are movements from our body that we sent out intentionally which carries an exact meaning such as the middle finger(I had no other example...sorry)
• Illustrators - these are body movements that add or clarify the verbal meaning for example if someone says "stay away" while putting her hand up with her palm open means that person really does not want you around and she expresses it a verbal message and a non verbal message
• Regulators - movements that control the flow of a conversation. For example, facial expressions changes during conversations. We show more interest with topics we like and our facial expression shows that we are interested.
• Adaptors - certain movements that we make are habitual and we sometimes we don't realize it and we just do it because it's a habit such as tapping the table when we're waiting or our eyes tend to zone out around when we thinking.

These are some of the examples of non verbal communications. In this video, it's shows a World Cup match and if you concentrate on the reactions of people when a goal goes in or a foul is given, you will notice that the body movements and facial expressions changes over the course of the game. There're smiles, cheers, swearing, cursing and shouting that goes on throughout the game. Check it out. Enjoy.